Break new grounds with Auriga services
SugarCRM and Jira synchronization for sales process optimization
Auriga developed a connection plug-in between SugarCRM and Jira to optimize the sales process.
- One-way synchronization from SugarCRM to Jira for Opportunities
Opportunity creation/update in Sugar CRM automatically initiates task creation in Jira. Tasks in Jira contain links to related opportunities in SugarCRM. However, Jira users cannot create opportunities if there are no related opportunities in SugarCRM.
- Two-way synchronization between SugarCRM and Jira for Tasks
Task status changes in SugarCRM or Jira enable two-way synchronization.
- Custom Jira fields development for SugarCRM
- Synchronization testing
SugarCRM and Jira integration allowed sales process optimization by facilitating direct and automated communication between Sales and Engineering Departments. That way, Sales team can work within their primary tool (SugarCRM), while the Engineering team works in Jira. Both sides can update workflow statuses in both tools.